TERM & CONDITIONS
Effective Date: August 31, 2024
- Welcome to Arisa Scents!
These “Terms” govern your use of our website, social media, and online platforms (“arisascents”). By using our Platforms, you agree to these Terms. - Eligibility
Our Platforms are available to individuals who are at least 18 years old and can form legally binding contracts under Pakistani law. - User Account
To use certain features of our Platforms, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. - Orders and Payment
4.1 Placing Orders
You can place orders online or through our customer service team. We reserve the right to accept or reject any order.
4.2 Payment
We accept Cash on Delivery (COD) and online payment methods. - Shipping and Delivery
We strive to deliver products within the estimated delivery time. However, delivery times are not guaranteed. - Returns and Refunds
6.1 Returns
You can return products within 15 days of delivery. Products must be in their original condition.
6.2 Refunds
Refunds will be processed within 2 days of receiving the returned product. Refunds will be made in the form of store credit or bank transfer. - Product Warranty
We do not provide any warranties for our products, except as required by Pakistani law. - Liability
We will not be liable for any indirect, consequential, or special damages arising from your use of our Platforms. - Governing Law
These Terms will be governed by and construed in accordance with Pakistani law. - Contact Us
If you have any questions or concerns, please contact us at:
info@arisascents.com
Additional Terms:
We reserve the right to modify or discontinue our Platforms at any time.
We may collect and use your personal data in accordance with our Privacy Policy.
For COD orders, you must pay in cash at the time of delivery.
We reserve the right to cancel COD orders if we suspect fraudulent activity.